Sophia Young recently quit a non-writing job to finally be able to tell stories and paint the world through her words. She loves talking about fashion and weddings and travel, but she can also easily kick ass with a thousand-word article about the latest marketing and business trends, finance-related topics, and can probably even whip up a nice heart-warming article about family life. She can totally go from fashion guru to your friendly neighborhood cat lady with mean budgeting skills and home tips real quick.
One of the main goals of any business is growth — whether it be in business size, customer base, or revenue. To get started on the path to growth, they need to focus on customer satisfaction, whatever that means to … Continue reading →
Customer churn is the rate at which your customers have stopped using your products or services. It’s the nightmare of any business, especially SaaS companies. Read more to learn how you can avoid customer (or user) churn. Continue reading →