Chatbots? REALLY? What else can you do to distance yourself from your customers farther??

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Some things in life are not meant to change. Having your customers’ and prospects’ calls answered by a real person is one of them. Continue reading

Do you need a Customer Relationship Management or Contact Management Solution?

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A Customer Relationship Management (CRM) solution is software platform that lets you perform a host of activities to manage, nurture, and grow relationships with leads, prospects, and customers. There’s an abundance of options out there, but if you’re not planning on … Continue reading

Nothing lasts forever; or does it?

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You’ve spent a lot of money promoting your product (or service), sales are booming, and everybody is happy. You congratulate your marketing team on a job well done, and pat yourself on the back for having finally captured your well-deserved … Continue reading

Why having a CRM Solution is so important!

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We frequently mention in our articles how important Customer Relationship Management (CRM) solutions have become for effective marketing and business development. A CRM solution is the consolidation point where everything you have and know about your business contacts such as … Continue reading