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In today’s competitive business environment, it’s all about what your client wants and can/ should expect from you; the service provider. But as much as the client has the right to have certain expectations from you, the same applies the … Continue reading
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They say a happy customer will tell four others about her/his experience, while a disgruntled one will tell twenty. Nowadays, it is a safe bet to assume that these numbers have multiplied manifold with the popularity of social media networks. … Continue reading
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