Automation Helps Businesses Thrive: Here Are Three Reasons How

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One of the main goals of any business is growth — whether it be in business size, customer base, or revenue. To get started on the path to growth, they need to focus on customer satisfaction, whatever that means to … Continue reading

4 Ways To Reduce Customer Churn Rate

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Customer churn is the rate at which your customers have stopped using your products or services. It’s the nightmare of any business, especially SaaS companies. Read more to learn how you can avoid customer (or user) churn. Continue reading

Customer Acquisition vs. Retention

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Whether you are in B2C or B2B, acquiring a new customer or client usually comes at a considerable investment. In the case of B2C, you’ve probably spent quite a bit on marketing until you got to the point when your … Continue reading

Managing your bills when cash is tight, and preventing cash from becoming tight to begin with

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Money has a way of getting tight from time to time. Here are some tips on how to manage cash-flow crunches, and even on how to prevent them all together. Continue reading

About Those Annoying Unsolicited Phone Calls …

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As tempting as it may seem, never ever use machines to cold-call people on their mobile phones to pitch a sale. Unfortunately, this is becoming increasingly common. Here’s why you really shouldn’t. Continue reading

Chatbots? REALLY? What else can you do to distance yourself from your customers farther??

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Some things in life are not meant to change. Having your customers’ and prospects’ calls answered by a real person is one of them. Continue reading